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Hospitality

Chargeback Fraud Is Up 340%. The Same Faces Hit Your Sister Properties Under New Cards.

Friendly-fraud chargebacks are up 340% since 2015 and cost roughly $190 per incident plus staff time. Sophisticated fraud rings rotate identities across properties under your flag with different cards. Your loss-prevention team sees a card. UMbRA sees the person behind the cards.

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To Verified Alert

From sensor capture to human-verified, actionable alert

55M+
LE-Sourced Identities

From 18,000+ agencies, hourly updates

Dual
Threat + Victim Scan

Every RTIS scan also runs RVIS

100%
Human-Verified

FISWG-trained reviewer on every match

Why This Matters to You

Card Signals Miss the Ring

Card-based fraud signals do not detect a fraud ring rotating identities across properties.

Siloed DNR Lists

Property-level DNR lists do not share across the brand or across operators.

Chargebacks on the P&L

Chargeback rates are now an operating-statement line item in their own right.

Insider Theft Exposure

Insider-employee theft averages $140,000 per incident in the hospitality industry.

Fragmented Investigator Workflow

Investigator workflow is fragmented, no single identity verification step for suspicious activity.

The Identity Gaps You Own

Three loss-prevention gaps that card-fraud tools and property-level DNR lists cannot close, and how Safience closes each one.

  1. The Identity Behind the Card Gap

    Sift, Forter, and Kount detect card-level fraud. UMbRA identifies the person.

  2. The Cross-Property Fraud Ring Gap

    X-LST extends your DNR list across every Safience-enabled property under your flag.

  3. The Insider Theft Identification Gap

    QAPLA verifies a suspect-image match before HR escalation.

Your Operational Toolkit

The three Safience products that close the loss-prevention identity gaps on the same sensor infrastructure.

X-LST

Cross-Property Fraud Ring Network

DNR, fraud-ring, and known-offender lists shared across your portfolio.

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UMbRA

Identity Verification Backbone

Match suspicious activity to verified identity records, not card numbers.

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QAPLA

1:1 Image Verification

Confirm a suspect image matches a known identity before escalation.

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Stop the Faces Behind the Cards.

Schedule a Loss Prevention Demo. We will walk through cross-property fraud-ring detection, suspect image verification, and the X-LST workflow your investigators can run today.